Shipping Policy
At Snugorasite, we know that receiving your cozy bedding and home textiles quickly and safely is an essential part of the shopping experience. From the moment you select a soft duvet cover or a new set of pillowcases, we begin preparing your order with care and precision. Our goal is to make the journey from our studio to your bedroom as smooth and worry-free as possible.
Order Processing
Once you place an order, our team immediately begins reviewing and preparing your items.
Processing typically takes 1-3 business days. During this time, we inspect each product for quality, carefully pack it using eco-friendly materials, and schedule the shipment with our trusted logistics partners.
You will receive a confirmation email as soon as your order has been processed, followed by a tracking number once it has shipped.
Estimated Delivery Time
Delivery speed varies depending on your location:
- Domestic deliveries: generally 5-10 business days after dispatch.
- International deliveries: usually 10-20 business days, depending on customs procedures and regional carriers.
Shipping Costs
We are pleased to offer free standard shipping on all orders over a specified threshold (shown at checkout).
Orders below this amount will incur a flat-rate fee that is clearly displayed before you finalize your purchase.
For customers who prefer faster delivery, we may provide expedited options at an additional cost when available.
Packaging & Sustainability
Every Snugorasite parcel is packed with a balance of protection and environmental responsibility.
We use recyclable or reusable materials whenever possible to reduce waste without compromising the safety of your bedding sets and accessories.
Each item is carefully folded to minimize wrinkles and to make unboxing a pleasant part of your shopping experience.
Tracking Your Order
As soon as your order is shipped, you will receive an email with a tracking link.
This allows you to follow every step of the journey—from our warehouse to your doorstep.
If you have created an account on our website, you can also log in at any time to review your order status under
My Orders.
Possible Delays
While we strive to meet all delivery estimates, certain factors beyond our control—such as severe weather, customs inspections, or unexpected courier disruptions—may occasionally cause delays.
If this happens, we will keep you informed and work with our carriers to resolve the issue as quickly as possible.
Damaged or Lost Packages
Your satisfaction is our priority.
If your order arrives damaged or appears lost in transit, please contact us within 7 days of the expected delivery date.
We will work with the carrier to investigate the issue and, if necessary, arrange a replacement or refund.
Customer Support
For any shipping-related questions, changes to your delivery address, or concerns about your order, please reach out to us:
Email: [email protected]
Address: C-5117, No. 36 Guangchang Road, Yingshan Subdistrict Office, Guangshui, Suizhou, Hubei, China
Official Website: https://snugorasite.shop
Thank you for choosing Snugorasite. Your trust means everything to us, and we are honored to deliver comfort, softness, and style directly to your home.