Privacy Policy

Effective Date: August 19, 2024

At Snugorasite (https://snugorasite.shop), we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you browse our website, make a purchase, or interact with our services.

1. Who We Are

Snugorasite is an independent home-textile retailer offering quality bedding and décor products. Our company is registered in China and operates the website https://snugorasite.shop. For any privacy-related concerns, you may contact us at:
Email: [email protected]
Address: C-5117, No. 36 Guangchang Road, Yingshan Subdistrict Office, Guangshui, Suizhou, Hubei, China.

2. Information We Collect

We collect only the information necessary to provide our services and improve your shopping experience:

Account & Order Details: When you make a purchase, we collect your name, email address, shipping/billing address, and payment details to process and fulfill your order.
Comments & Reviews: If you leave a product review or comment, we collect the data shown in the form, as well as your IP address and browser user agent to detect spam.
Media Uploads: If you upload images (e.g., for product reviews), we recommend removing embedded location data (EXIF GPS). Visitors can download and extract this information if present.
Cookies: We use cookies to remember your preferences, store cart items, and analyze site performance. You can manage or delete cookies through your browser settings at any time.
Embedded Content: Pages on this site may include embedded content (such as videos or Instagram feeds) that behave as if you visited the third-party site directly. These sites may collect data, use cookies, or track interactions if you are logged in to their service.

3. How We Use Your Data

The personal data we collect is used to:
• Process orders, payments, and deliveries.
• Provide customer support and respond to inquiries.
• Improve our website, product offerings, and shopping experience.
• Send service updates such as order confirmations or policy changes.
• Detect and prevent fraudulent transactions or unauthorized activity.
We do not sell, rent, or trade your personal data to third parties.

4. Data Sharing

We only share your data when necessary to fulfill your order or comply with legal obligations. For example, your shipping details may be shared with logistics providers to deliver your purchase. If you request a password reset, your IP address may be included in the reset email for security verification.

5. Data Retention

We retain your personal information only for as long as necessary:
• Order records are kept to comply with tax and accounting obligations.
• Comments and reviews are stored indefinitely so that we can recognize and approve future comments automatically.
• User accounts remain active until you request deletion.

6. Your Rights

You have the right to:
• Request a copy of the personal data we hold about you.
• Correct or update your personal details.
• Request deletion of your data, except where we are required to retain it for legal or administrative reasons.
• Withdraw your consent to marketing emails at any time.
To exercise these rights, contact us at [email protected].

7. Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. While no system can guarantee absolute security, we regularly review and update our safeguards to maintain a high level of protection.

8. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

By using Snugorasite, you acknowledge that you have read and understood this Privacy Policy. Your trust is important to us, and we remain dedicated to keeping your personal data safe while providing you with cozy, high-quality home textiles.